Arriving late will deprive you of valuable treatment time. To avoid delaying the next client, your treatment will end on time and you will be responsible for the full treatment cost. While we will make every effort to perform your entire treatment in the remaining scheduled time, we reserve the right to reschedule your appointment if we feel there is not enough time to give you quality treatment and not keep other clients waiting. Arriving more than 10 minutes late may result in cancellation of your appointment and the $50 cancellation fee.
We encourage you to schedule at least two weeks in advance or upon checkout of a current service to reserve the most convenient time for your schedule.
New Client Appointments
Please arrive 10-15 minutes prior to your appointment to allow time for completing consent forms, other paperwork, using the restroom, etc.
If you need to cancel an aesthetic appointment, please contact us 24 hours in advance of your scheduled time. All aesthetic cancellations with less than 24 hours’ notice are subject to a $50 cancellation fee. This courtesy enables us to compensate our employees for their time, and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our cancellation policy. Patients arriving more than 10 minutes late may result in a shortened appointment or a cancellation if there is not enough time to complete the procedure.
We do not offer refunds on services rendered. Aesthetic results are quite variable from person to person and while we do our best achieve the desired outcome if cannot always be guaranteed. Clients are responsible for further treatments needed to achieve further results.
Products: We do not offer refunds on products purchased. Unopened products may be returned for in-store credit within 14 days from the date of purchase.
Refer a New Client to our practice and receive a $50 credit towards any service on your account after the New Client’s first treatment is complete. You must use your credit within one year. There is no cash value associated with this credit to your account as it will only be applied toward a service.